LPO BROKERS
SELLING POST OFFICES
FREQUENTLY ASKED QUESTIONS
Can I open a new post office in an suburb/town where there's no post office?
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No, you need to buy an existing license from an existing licensee. You also can't buy a post office in a certain suburb/town and use the license to open a post office in another suburb/town. Each license is limited to its own suburb/town.
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In rare occasions Australia Post makes a license for a certain suburb/town available by a tender process. For more details please contact Australia Post on 131318.
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I am not a permanent resident or an Australian citizen, but I have a business/work/special visa/New Zealand citizenship. Can I own a post office?
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As far as we know, Australian permanent residency or citizenship is required to own a post office. We do not have information about other visa types. For more details, please contact Australia Post on 131318.
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Do I have to buy the stock from Australia Post?
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The only stock you need to buy from Australia Post are postal products like stamps, express envelopes and so on. You can buy gifts, toys, stationary and similar items from any supplier. You do not need to buy non-postal items from Australia Post.
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Can I sell anything I want?
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You can sell similar items to the ones that are sold in other post offices - stationary, mobile phones, toys and so on. As long as you don’t sell items that harm the Australia Post brand it should be fine.
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What are the licensing fees?
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Once you have purchased the business, there are no licensing fees payable to Australia Post. You will only pay Australia Post for using the computer terminals and equipment. The payment for a computer terminal is $165/month (The first terminal is free).
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What is the term of the license?
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The license is yours forever. You buy the license from the seller, not from Australia Post. Australia Post just needs to approve the buyer when the license is sold – for example making sure the buyer has no criminal record.
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​​Do I pay commission to Australia Post on my sales?
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No. Australia Post sells you products at a discount and you sell the products at the advertised price. The profit from sales of products you didn’t buy from Australia Post is all yours.
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Do I pay Australia Post when I sell the post office?
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No. The license is yours and Australia Post will not get paid when you sell. Australia Post just needs to approve the buyer.
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Do I need to get approval who I employ?
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No. It is your business and you decide who you want to employ.
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Can I relocate the post office?
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Yes, you can relocate the post office if you wish. Australia Post will need to approve the new location. It needs to be in the same suburb or not too close to another post office.​
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What assistance will I receive from Australia Post?
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ongoing phone support, which is provided by specific Australia Post employees; and
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direct assistance from a dedicated person (called a network manager) whose job is to help all outlets within a defined geographical area. This person will visit you at your business and provide you with advice and assistance.
Remember – your success is Australia Post’s success.
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What income sources do I get from a post office?​
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Income sources include:
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Commissions from transactions – Australia Post will pay you for every transaction that you make. When you scan a parcel you get paid. When someone pays a bill you get paid. Different transactions attract different commission rates.
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Stock sales of Australia Post products – you will buy Australia Post items such as stamps, express envelopes, satchels and so on. Australia Post sells you these items at a discount and you sell the items at the advertised price.
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Stock sales of other products – You can buy items such as gifts, toys, mobile phones and so on from other suppliers and sell them at any price you decide to.
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Other services – some offices sell lottery tickets. Others act as an agent for a dry cleaning provider (people drop their clothes at the post office and the dry cleaning company collects the clothes). You can introduce various services if Australia Post approves them.​
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When buying an LPO, how do I know that the information provided to me is correct?
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The information you are provided with is supported by documentation from Australia Post.
For example, if a commission of $100,000 a year is presented, there will be a document from Australia Post showing a commission of $100,000 a year.
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​How do I get more information about a specific post office?
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In order for us to provide you with any information about listed post offices, we need you to complete a non-disclosure agreement. This agreement states that you will keep any information we provide to you about the listed post office confidential.
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Please click on the red link below to complete a non-disclosure agreement:
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